Access various support channels to assist you take care of your situation in the simplest way doable. All of the support channels are integrated into the appliance, applying artificial intelligence (AI) algorithms to recommend the ideal channel to take care of your problem.
From incident management to self-assistance, our assistance desk modules are designed to keep your provider desk productive and also your buyer fulfillment levels large.
It is possible to check out The provision and e book the session by means of SAP for Me though accessing your scenario specifics.
Your IT investment should only increase in your good results rather than just take from the funds. It’s a collaboration, a partnership, when it works, it works fantastically effectively.
One signal-on with SAP Passports: electronic customer certificates that assist you in securely navigating through SAP digital Web-sites
Request a remote services on your behalf, and confirm all stipulations, to be certain a thriving services booking
Irrespective of whether you should observe historic details or capture true-time data Dawn ITSM consists of powerful reporting selections.
Am i able to refer again for the chat session information and facts in a later time? Indeed, the chat transcript and all attachments will probably be recorded in the case log on your comfort.
You may download the SAP items that are related to your S-person ID. Downloading information requires the Program Download authorization; to ask for it, Make contact with website a user administrator in your company.
The brand new SAP Services and Support e book describes SAP's choices in a clear, comprehensible way and addresses differences involving the necessities of recent consumers website and experienced people.
Hardcat’s growth has long been constructed fully in the marketplace results of it’s methods, a testomony to our ongoing high quality and continued relevance to existing small business prerequisites.
From its inception, SAP's Customer Support has stood out for its expanded role beyond bug fixes and difficulty resolutions. Day by day duties consist of resolving tickets and resolving concerns, all directed at maximizing client business price, securing investments, and optimizing SAP operations. We have been a proactive company lover committed to supporting prospects realize their targets.
If you have any questions about these or other support subjects, you should sap support do not be reluctant to Get in touch with CIC.
If you decide on a single of these product or service places to routine a session after which you can reference a unique item space that is not during the checklist, the session are going to be converted to an everyday penned situation.